How to contact support | Robinhood (2024)

FAQs

How to contact support | Robinhood? ›

ONLY request phone support from Robinhood through the app or by visiting robinhood.com/contact. At this time, we do not have a direct dial support phone number that will connect you to a live agent. Robinhood Support will never: Ask you for your Robinhood account password or two-factor authentication (2FA) code.

ONLY request phone support from Robinhood through the app or by visiting robinhood.com/contact. At this time, we do not have a direct dial support phone number that will connect you to a live agent. Robinhood Support will never: Ask you for your Robinhood account password or two-factor authentication (2FA) code.

Contact Robinhood Support immediately by emailing report@robinhood.com or by requesting a call from a live agent within the Robinhood app.

You can change your phone number with Robinhood directly from the app. Or you can go to Contact Us → I have a different question → Account → Update your info → Phone Number to change it.

Market hours

Traditionally, the markets are open from 9:30 AM ET-4 PM ET during regular business days (Monday-Friday, except holidays). But with extended-hours trading and the Robinhood 24 Hour Market, you can execute trades from 8 PM ET Sunday until 8 PM ET Friday, with some restrictions.

(650) 761-7789

Robinhood / Customer service

If you need account assistance, please email support@robinhood.com.

Following a sale in your investing or retirement account for equities or options, the transaction usually needs to settle before you can withdraw the proceeds to your bank account. The settlement period for equities is the trade date plus 2 trading days (T+2), sometimes referred to as regular-way settlement.

How do I recover my Robinhood account without a phone number? ›

If you don't have a phone number currently on file or your number changed and you didn't update your Robinhood account, you'll need to contact our support team directly.

Whole, settled security shares in your RHF account are eligible to be transferred through the Automated Customer Account Transfer Service (ACATS) to outside brokerages. You can transfer all your eligible securities in a full ACATS transfer, or only some in a partial ACATS transfer.

If your app is slow or not working as expected, try the following steps to resolve the issue: Check your WiFi signal strength. If it's weak, try turning it off and using your cellular data instead. Double-check that you're on the latest version of the Robinhood app.

Traders that follow the 10 a.m. rule think a stock's price trajectory is relatively set for the day by the end of that half-hour. For example, if a stock closed at $40 the previous day, opened at $42 the next, and reached $43 by 10 a.m., this would indicate that the stock is likely to remain above $42 by market close.

A control number is unique to you and allows you to access the meeting before the meeting starts. If you request to attend a meeting, we'll provide you with a control number for access if the meeting host requires one. I've already cast my vote by proxy.

24 Hour Market lets customers invest when they want, on their schedule. Trading hours run from 8:00 pm ET on Sunday to 8:00 pm ET on Friday. Here's how to access the Robinhood 24 Hour Market in-app: Select your stock or ETF.

(650) 761-7789

Robinhood / Customer service

At Robinhood, you must already own 100 shares of the underlying stock or ETF to sell a call. In options trading, short describes selling to open, or writing an option. Selling a call obligates you to sell 100 shares of the underlying at the strike price, if assigned.

24 Hour Market lets customers invest when they want, on their schedule. Trading hours run from 8:00 pm ET on Sunday to 8:00 pm ET on Friday. Here's how to access the Robinhood 24 Hour Market in-app: Select your stock or ETF.